{"id":521,"date":"2024-04-01T08:00:00","date_gmt":"2024-03-31T23:00:00","guid":{"rendered":"https:\/\/www.kontecs.com\/blog\/workblog\/?p=521"},"modified":"2024-03-18T09:46:20","modified_gmt":"2024-03-18T00:46:20","slug":"%e6%95%99%e3%81%88%e3%81%a6%ef%bc%81%e7%bf%bb%e8%a8%b3q%ef%bc%86a%ef%bc%81%e3%80%80%e4%bb%8a%e5%9b%9e%e3%81%af%e3%83%93%e3%82%b8%e3%83%8d%e3%82%b9%e3%82%b7%e3%83%bc%e3%83%b3%e3%81%a7%e3%81%ae%e3%82%af","status":"publish","type":"post","link":"https:\/\/www.kontecs.com\/blog\/workblog\/2024\/04\/01\/%e6%95%99%e3%81%88%e3%81%a6%ef%bc%81%e7%bf%bb%e8%a8%b3q%ef%bc%86a%ef%bc%81%e3%80%80%e4%bb%8a%e5%9b%9e%e3%81%af%e3%83%93%e3%82%b8%e3%83%8d%e3%82%b9%e3%82%b7%e3%83%bc%e3%83%b3%e3%81%a7%e3%81%ae%e3%82%af\/","title":{"rendered":"\u6559\u3048\u3066\uff01\u7ffb\u8a33Q\uff06A\uff01\u3000\u4eca\u56de\u306f\u30d3\u30b8\u30cd\u30b9\u30b7\u30fc\u30f3\u3067\u306e\u30af\u30ec\u30fc\u30e0\u306b\u95a2\u308f\u308b\u69d8\u3005\u306a\u82f1\u8a9e\u8868\u73fe\u306b\u3064\u3044\u3066\u5b66\u3073\u305f\u3044\u3067\u3059\u3002"},"content":{"rendered":"\n

Q\uff1a\u4eca\u56de\u306f\u30d3\u30b8\u30cd\u30b9\u30b7\u30fc\u30f3\u3067\u306e\u30af\u30ec\u30fc\u30e0\u306b\u95a2\u308f\u308b\u69d8\u3005\u306a\u82f1\u8a9e\u8868\u73fe\u306b\u3064\u3044\u3066\u5b66\u3073\u305f\u3044\u3067\u3059\u3002<\/p>\n\n\n\n

A\uff0e\u65e5\u672c\u8a9e\u306e\u300c\u30af\u30ec\u30fc\u30e0\u300d\u306f\u82f1\u8a9e\u3067\u306f”claim”\u3067\u306f\u306a\u304f”complaint”\u306b\u306a\u308a\u307e\u3059\u3002\u4eca\u56de\u306f”complaint”\u3092\u4f7f\u3063\u305f\u69d8\u3005\u306a\u30d5\u30ec\u30fc\u30ba\u3092\u4e3b\u306b\u7d39\u4ecb\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u30fbmake a complaint\u2025\u300c\u30af\u30ec\u30fc\u30e0\u30fb\u82e6\u60c5\u3092\u5165\u308c\u308b\u300d\u3092\u8868\u3059\u6700\u3082\u4e00\u822c\u7684\u306a\u8868\u73fe\u3067\u3059\u3002\u4e0d\u5e73\u30fb\u4e0d\u6e80\u3092\u8a00\u3046\u3068\u3044\u3046\u3088\u3046\u306a\u30cb\u30e5\u30a2\u30f3\u30b9\u3067\u4f7f\u308f\u308c\u308b\u3053\u3068\u304c\u591a\u3044\u3067\u3059\u3002<\/p>\n\n\n\n

\u30fbfile a complaint\u2025\u300c\u6b63\u5f0f\u306b\u3001\u3042\u308b\u3044\u306f\u6cd5\u7684\u306b\u6297\u8b70\u3092\u3059\u308b\u300d\u3068\u3044\u3046\u610f\u5473\u5408\u3044\u3067\u3001\u5f37\u304f\u82e6\u60c5\u3092\u7533\u3057\u7acb\u3066\u308b\u5834\u5408\u306b\u7528\u3044\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u30fblodge a complaint\u2025\u3053\u3053\u3067\u306e”lodge”\u306f\u300c\u5bbf\u6cca\u3059\u308b\u300d\u3067\u306f\u306a\u304f\u300c\u7533\u3057\u7acb\u3066\u308b\u3001\u544a\u767a\u3059\u308b\u300d\u3068\u3044\u3046\u610f\u5473\u306b\u306a\u308a\u307e\u3059\u3002”file a complaint”\u306b\u8fd1\u304f\u3001\u6b63\u5f0f\u306b\u4e0d\u6e80\u3084\u6297\u8b70\u3092\u7533\u3057\u7acb\u3066\u308b\u3053\u3068\u3092\u8868\u3059\u3053\u3068\u304c\u591a\u3044\u3067\u3059\u3002\u52d5\u8a5e\u306e”lodge”\u306f”lodge an appeal”\uff08\u63a7\u8a34\u3059\u308b\uff09\u306e\u3088\u3046\u306b\u6cd5\u7684\u306a\u5834\u9762\u3067\u3082\u7528\u3044\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u300c\u30af\u30ec\u30fc\u30e0\u3092\u8ff0\u3079\u308b\u9867\u5ba2\u300d\u306e\u8868\u73fe<\/p>\n\n\n\n

“dissatisfied customer”\u306f\u76f4\u8a33\u3059\u308b\u3068\u300c\u4e0d\u6e80\u3092\u6301\u3064\u9867\u5ba2\u300d\u3068\u306a\u308a\u307e\u3059\u304c\u3001\u5358\u306a\u308b\u4e0d\u5e73\u4e0d\u6e80\u3067\u306a\u304f\u3001\u3088\u308a\u9ad8\u54c1\u8cea\u306a\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5f97\u308b\u305f\u3081\u306e\u610f\u898b\u3092\u8ff0\u3079\u308b\u4eba\u3092\u6307\u3059\u3053\u3068\u304c\u591a\u3044\u3067\u3059\u3002”aggressive customer”\u3068\u3044\u3046\u8868\u73fe\u3082\u3042\u308a\u3001\u3053\u3053\u3067\u306e”aggressive”\u306f\u300c\u653b\u6483\u7684\u306a\u3001\u6012\u3063\u305f\u300d\u3068\u3044\u3046\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u610f\u5473\u306b\u306a\u308a\u307e\u3059\u3002\u4e0a\u8a18\u4e8c\u3064\u3068\u306f\u5c11\u3057\u7570\u306a\u308a\u307e\u3059\u304c”complainer”\u306f\u300c\u65e5\u3054\u308d\u304b\u3089\u4e0d\u5e73\u3092\u8a00\u3046\u4eba\u3001\u611a\u75f4\u3063\u307d\u3044\u4eba\u300d\u3068\u3044\u3046\u610f\u5473\u3092\u6301\u3064\u8868\u73fe\u3067\u3059\u3002 <\/p>\n\n\n\n

\u30af\u30ec\u30fc\u30e0\u3092\u53d7\u3051\u305f\u969b\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306e\u30d2\u30f3\u30c8\u3092\u4e0e\u3048\u3066\u3082\u3089\u3048\u308b\u826f\u3044\u6a5f\u4f1a\u3068\u3044\u3046\u610f\u8b58\u3092\u6301\u3061\u3001\u9069\u5207\u306a”complaints handling”\uff08\u30af\u30ec\u30fc\u30e0\u51e6\u7406\uff09\u3092\u5fc3\u304c\u3051\u305f\u3044\u3067\u3059\u306d\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"

Q\uff1a\u4eca\u56de\u306f\u30d3\u30b8\u30cd\u30b9\u30b7\u30fc\u30f3\u3067\u306e\u30af\u30ec\u30fc\u30e0\u306b\u95a2\u308f\u308b\u69d8\u3005\u306a\u82f1\u8a9e\u8868\u73fe\u306b\u3064\u3044\u3066\u5b66\u3073\u305f\u3044\u3067\u3059\u3002 A\uff0e\u65e5\u672c\u8a9e\u306e\u300c\u30af\u30ec\u30fc\u30e0\u300d\u306f\u82f1\u8a9e\u3067\u306f”claim”\u3067\u306f\u306a\u304f”complaint”\u306b\u306a\u308a\u307e\u3059\u3002… \u3082\u3063\u3068\u8aad\u3080 \u6559\u3048\u3066\uff01\u7ffb\u8a33Q\uff06A\uff01\u3000\u4eca\u56de\u306f\u30d3\u30b8\u30cd\u30b9\u30b7\u30fc\u30f3\u3067\u306e\u30af\u30ec\u30fc\u30e0\u306b\u95a2\u308f\u308b\u69d8\u3005\u306a\u82f1\u8a9e\u8868\u73fe\u306b\u3064\u3044\u3066\u5b66\u3073\u305f\u3044\u3067\u3059\u3002<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[11,5,4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/posts\/521"}],"collection":[{"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/comments?post=521"}],"version-history":[{"count":2,"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/posts\/521\/revisions"}],"predecessor-version":[{"id":524,"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/posts\/521\/revisions\/524"}],"wp:attachment":[{"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/media?parent=521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/categories?post=521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kontecs.com\/blog\/workblog\/wp-json\/wp\/v2\/tags?post=521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}